Service · Cybersecurity

Security engineering with evidence, not a dashboard.

Identity hardening, a security information and event management (SIEM) system we run ourselves, vulnerability scanning, phishing simulation, Cyber Essentials Plus readiness and incident response for small and mid-sized firms.

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What's included

  • Identity: Conditional Access baselines (multi-factor authentication for everyone, legacy authentication blocked, device-code sign-in blocked), break-glass design, admin-account separation, Windows LAPS (Local Administrator Password Solution).
  • Email: Mimecast or Microsoft 365 protection, with sender authentication (SPF, DKIM and DMARC).
  • SIEM: Wazuh with agents on servers and workstations, syslog from network gear, custom rules, alert-to-ticket.
  • Vulnerability scanning with Greenbone; phishing simulation with GoPhish.
  • Group Policy security baselines for Windows estates (firewall, Microsoft Defender Antivirus, autorun, macro blocking, update deadlines, local admin control).
  • Cyber Essentials Plus readiness: a structured review against the five controls, then the remediation, then the evidence.
  • Incident response: containment, credential and session revocation, persistence checks, hardening afterwards.
  • Network: UniFi, FortiGate and Palo Alto Networks firewalls, segmented networks, a virtual private network (VPN) mesh with per-client tags.

We map controls to the US National Institute of Standards and Technology Cybersecurity Framework (NIST CSF 2.0), Cyber Essentials and the UK General Data Protection Regulation (UK GDPR), and will show you the mapping on request.

What you can expect

Response targets

These are the response targets in our standard agreement. They are targets, not a signed service-level agreement (SLA): the terms that apply to you are the ones in your contract. Business hours are Monday to Friday, 09:00–18:00.

Response targets by priority, from our standard agreement
PriorityDefinitionResponseResolution target
P1 CriticalBusiness operations halted (email down, ransomware in progress, directory outage)1 business hour4 business hours
P2 HighOne significant function affected (a server down, one team cannot work)4 business hours1 business day
P3 NormalSingle user or non-critical issue1 business day3 business days
P4 LowInformation or change requests2 business days5 business days

Critical incidents out of hours are covered by agreement in your contract.

Service levels: how we classify priority →

Tools we run

Wazuh Greenbone GoPhish Microsoft Entra ID Intune Mimecast UniFi OpenBao Authentik

Tell us what isn't working.

A 30-minute call, no slides. We ask about your estate, your auditor if you have one, and what you would like to stop worrying about.

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